View Preceding Journey Task in Redwood UI – A Small Change with Big Impact!

An illustration showing a person holding a clipboard with checkmarks, standing next to a computer screen displaying a user profile and checklist, while another person is working on a laptop.

Introduction

Oracle Fusion’s Redwood Journeys just got more insightful! 🎯
Imagine being in a workflow where you’re supposed to take action—but wouldn’t it be so much better if you could first see what your manager or another stakeholder had already submitted? That’s exactly what this new feature offers: viewing the preceding completed task while performing the current one.

Yes, no more jumping to custom reports or asking your admin to send screenshots—it’s all embedded inside the Redwood Journeys UI.


Real-World Use Cases 💼

1️⃣ Procurement Scenario

An employee fills out a questionnaire listing their laptop and accessory needs.
When the IT Admin begins the next task, they can view the employee’s submitted answers directly from the journey task UI.

2️⃣ Probation Feedback Acknowledgment

A line manager completes a feedback questionnaire for an employee on probation.
When the employee starts their acknowledgment task, they can view the feedback task that the manager had completed earlier.


🔧 Configuration Steps – How to Enable This Feature

Follow these steps to allow the current task to display a preceding completed task:

  • Navigate to My Client Groups on the homepage.
  • Under Quick Actions, click Show More.
  • Go to Journey Templates under the Journeys Setup section.
  • Choose the journey you want to modify.
  • In the Tasks section, click the Edit icon 🖉 next to the task where you want to display the preceding one.📸 
Screenshot of the Manager Feedback Journey template showing active tasks, including 'Share Feedback for Employee' and 'Acknowledge and Proceed by Employee'.
  • Go to the Advanced tab.📸 
Screenshot of Oracle Redwood Journeys configuration panel, showing task settings with options to display a preceding task for employee feedback acknowledgment.
  • 🔹 Enter the following values:
FieldValue
Preceding TaskSelect the task you want to reference
Display Preceding TaskYes
View Preceding Task(Optional) Enter a custom label
  1. 🔹 Click Save 💾

✅ Once configured, the employee or user performing the task can view the details of the earlier completed task without leaving the journey.


✨ User Experience – In Action

Here’s how it works after configuration:

  • 📌 Manager completes their task in the journey.
Screenshot of the Manager Feedback Journey interface showing the completed task 'Share Feedback for Employee' with basic questions about training sessions.
  • 📌 Employee opens their assigned task and gets the option to view what the manager submitted.
Interface displaying an 'Acknowledge and Proceed' task for an employee, including a comments section, action buttons, and a dropdown for viewing feedback.
  • 📌 Employee clicks to view the completed task, all within the same journey interface.
Screenshot of a user interface displaying a task for an employee to acknowledge feedback, including questions and personal information fields.

💡 Tips and Considerations

  • Supported Task Types:
    • ✅ Advanced Task
    • ✅ Configurable Form
    • ✅ Document
    • ✅ Manual Task
    • ✅ Native Electronic Signature
    • ✅ Questionnaire
    • ✅ Report
    • ✅ Video
  • 📍 The feature works only on Redwood Journey Templates.
  • 📍 Available under these tabs only:
    • My Journeys
    • Assigned Journeys
    • Team Journeys
    • Organization Journey

❌ Not available in the My Tasks tab.


🔓 Access Requirements

Make sure the user configuring this has the role:
Manage Journey (ORA_PER_MANAGE_JOURNEY_TEMPLATE)


💬 Why This Matters

This feature eliminates the need for back-and-forth communication or report extraction. It provides a seamless and transparent task handoff in journeys, especially useful for onboarding, IT provisioning, and feedback acknowledgment flows.

And the best part? 🧠 This was a community-driven feature, directly sourced from Oracle Cloud Customer Connect’s Idea Lab!


Conclusion

Oracle continues to enhance Redwood UI by bringing contextual intelligence to users at the right moments. The ability to view a preceding completed task empowers employees and managers to take more informed actions—without leaving their workflow.

This is one of those small-but-mighty features you should definitely enable in your journey templates!


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2 responses to “View Preceding Journey Task in Redwood UI – A Small Change with Big Impact!”

  1. This would have been better if ‘view feedback’ link would have been a separate button on landing page of acknowledgment task,,rather clicking actions button which is adding another extra link and this is what users are fighting like why these many clicks in journeys actually..

  2. Also it’s not enforcing for the employee to see the feedback..employee can still complete the task without viewing the feedback and this becomes again the problem of not able to achieve anything with this new functionality.howevrr something is better than nothing . But there should be an option in configuration to make the task completable by employee only after he sees his feedback.where many customer would like that

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